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Complaint

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Posted by Brian Smallwood   (1 post)  Bio
Date Thu 04 Nov 2004 01:54 PM (UTC)
Message
I bought MUSHclient October 28. 2004 and I have not got the reg code for this client. I left support requests but their never answered. My theory is that my email naiji@comcast.net wont get emails from Gammon or whomever.. So I hgope that this thread will be read and action taken.
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Posted by Zeno   USA  (2,871 posts)  Bio
Date Reply #1 on Thu 04 Nov 2004 03:55 PM (UTC)
Message
Your email server may think the emails are junk mail, so if you have a filter, it may have filtered them. Or it doesn't accept that ISPs email. Such as AOL doesn't accept emails from certain ISPs. You should have a response from Nick soon enough.

Zeno McDohl,
Owner of Bleached InuYasha Galaxy
http://www.biyg.org
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Posted by Nick Gammon   Australia  (23,173 posts)  Bio   Forum Administrator
Date Reply #2 on Sat 06 Nov 2004 07:58 PM (UTC)
Message
I do not appear to have received the registration email from Brian Smallwood - maybe a mail filter somewhere is blocking them.

It is hard to respond to an email I don't receive.

The "order" button on each page of this web site points to an automated ordering service run by ShareIt. Once you fill in your credit card details you receive a registration code immediately, no waiting for humans, or relying on mail systems.

I apologise for not checking the "support" forum over those couple of days. However I have now responded on the support forum, and here as well.


- Nick Gammon

www.gammon.com.au, www.mushclient.com
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Posted by Samson   USA  (683 posts)  Bio
Date Reply #3 on Sun 07 Nov 2004 06:11 PM (UTC)
Message
Comcast is known to provide IPs via DHCP. Many mail hosts filter email coming from such IPs as spam since spammers use this method alot to avoid IP detection.
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